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Ace D Staggs
(@ace-d-staggs)
New Member Customer
Joined: 8 months ago
Posts: 1
24/11/2019 3:17 am  

Blank screen when I click on SimpleColor3D under my account


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BigBrain3D
(@bigbrain3d)
Supreme moderator Admin
Joined: 12 months ago
Posts: 181
24/11/2019 12:44 pm  
Posted by: @ace-d-staggs

Blank screen when I click on SimpleColor3D under my account

Yes the application is down right now. We are working on fixing the issue. We don't yet know what the problem is but we will update asap!


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BigBrain3D
(@bigbrain3d)
Supreme moderator Admin
Joined: 12 months ago
Posts: 181
25/11/2019 2:29 pm  

SimplyColor3D is back up. The WP Rocket wordpress caching plugin was changing the code and breaking it. The plugin only started doing this after it's last update.


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BigBrain3D
(@bigbrain3d)
Supreme moderator Admin
Joined: 12 months ago
Posts: 181
16/12/2019 5:09 pm  

An issue has been identified with SimplyColor3D running on Mac Chrome OS. We are investigating. Our plan is to create a Mac VM and debug from there. It should be fixed this week.


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