Where is my gcode?  

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Shane G
(@shane-g)
New Member Customer
Joined: 1 month ago
Posts: 4
04/11/2019 1:08 am  

Sliced a object. Dont see it in my email. Its been 14 hours 


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BigBrain3D
(@bigbrain3d)
Member Admin
Joined: 5 months ago
Posts: 76
06/11/2019 2:00 pm  

We are looking into this.


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Shane G
(@shane-g)
New Member Customer
Joined: 1 month ago
Posts: 4
07/11/2019 3:25 am  

I even tried your own obj and still cant get any gcode sent to me. Is your software working?


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BigBrain3D
(@bigbrain3d)
Member Admin
Joined: 5 months ago
Posts: 76
07/11/2019 7:53 pm  

@shane-g

The slicer queue was offline while we looked into the issue.

It is now back online. We've fixed the issue. Please try slicing again.

 


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Shane G
(@shane-g)
New Member Customer
Joined: 1 month ago
Posts: 4
19/11/2019 10:54 pm  

Hello Mr Big

Is the slicer queue down again?


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BigBrain3D
(@bigbrain3d)
Member Admin
Joined: 5 months ago
Posts: 76
21/11/2019 2:31 pm  

yes it was. There was a site wide issue. But that has been resolved. The slicer is running now.


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