fixes coming?
 
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fixes coming?

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(@kyle-fjerkenstad)
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Joined: 3 years ago
Posts: 3
Topic starter  

i  contacted a couple days after simplycolor3d was released, i was having issues with jagged splits and holes that where filled.

Was told cant paint on totally flat surfaces and they knew about the problem with holes. Was also told that they hoped to have it fixed in a couple of days, that was over a month ago. Still having issues, as it is it is pretty much useless to me since most of my models have flat surfaces and holes.

Any update coming?


   
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BigBrain3D
(@bigbrain3d)
Supreme moderator Admin
Joined: 5 years ago
Posts: 513
 

Hi @kyle-fjerkenstad

Those issues are still being actively worked on. We had one of our main developers leave suddenly. If that hadn't happened it would be fixed already. I'm sure that you can appreciate that hiring and training a new employee for a complex task will take some time. Then implementing the fixes will take a while from there. We hope that we'll have these fixes done within April. We're trying our best.


   
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(@kyle-fjerkenstad)
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Joined: 3 years ago
Posts: 3
Topic starter  

been years and still doesnt work, came back just to see, and no improvement................wasted money


   
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BigBrain3D
(@bigbrain3d)
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Joined: 5 years ago
Posts: 513
 

@kyle-fjerkenstad 

Have you had a chance to try the new V3 version that we just released? Did you get the update email?


   
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(@kyle-fjerkenstad)
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Joined: 3 years ago
Posts: 3
Topic starter  

@bigbrain3d didn’t not receive a email


   
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BigBrain3D
(@bigbrain3d)
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Joined: 5 years ago
Posts: 513
 

@kyle-fjerkenstad just this second I emailed you.


   
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(@ph0enix)
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Joined: 1 year ago
Posts: 3
 

@bigbrain3d In February this year I had written to you because version 3 does not open for me. Is there an update in the meantime? Just downloaded the "latest" version from 19.01.2023, where the error still exists.


   
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BigBrain3D
(@bigbrain3d)
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Joined: 5 years ago
Posts: 513
 

@ph0enix please email info@bigbrain3d.com and we will send you the more recent version.


   
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(@ph0enix)
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Joined: 1 year ago
Posts: 3
 

@bigbrain3d Thank you, I got the email and already downloaded the new version. It makes an excellent first impression 🙂. It's definitely a great improvement.


   
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BigBrain3D
(@bigbrain3d)
Supreme moderator Admin
Joined: 5 years ago
Posts: 513
 

@ph0enix great to hear! thank you for the feedback. Please let us know how printing goes.


   
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(@ph0enix)
Member
Joined: 1 year ago
Posts: 3
 

@bigbrain3d Is there a new version in the meantime? I haven't received any information about V3 for months.


   
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