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SimplyColor3D Forum
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Topic starter
05/04/2021 7:18 pm
i contacted a couple days after simplycolor3d was released, i was having issues with jagged splits and holes that where filled.
Was told cant paint on totally flat surfaces and they knew about the problem with holes. Was also told that they hoped to have it fixed in a couple of days, that was over a month ago. Still having issues, as it is it is pretty much useless to me since most of my models have flat surfaces and holes.
Any update coming?
09/04/2021 7:01 pm
Those issues are still being actively worked on. We had one of our main developers leave suddenly. If that hadn't happened it would be fixed already. I'm sure that you can appreciate that hiring and training a new employee for a complex task will take some time. Then implementing the fixes will take a while from there. We hope that we'll have these fixes done within April. We're trying our best.
Topic starter
19/05/2023 11:26 pm
been years and still doesnt work, came back just to see, and no improvement................wasted money
09/08/2023 1:32 pm
Have you had a chance to try the new V3 version that we just released? Did you get the update email?
20/08/2023 8:08 am
@bigbrain3d In February this year I had written to you because version 3 does not open for me. Is there an update in the meantime? Just downloaded the "latest" version from 19.01.2023, where the error still exists.
20/08/2023 10:01 pm
@ph0enix please email info@bigbrain3d.com and we will send you the more recent version.
Armin reacted
21/08/2023 4:31 pm
@bigbrain3d Thank you, I got the email and already downloaded the new version. It makes an excellent first impression 🙂. It's definitely a great improvement.
23/08/2023 1:06 pm
@ph0enix great to hear! thank you for the feedback. Please let us know how printing goes.