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Topic starter
23/02/2021 1:39 am
Got access today.
I am running an Intel I7 16Meg Ram PC
My internet upload speed is 10 Mbps
I am unable to load any OBJ file (made a simply sphere with Meshmixer) with out a timeout.
I have used MS edge, Chrome and Firefox.
I can save whatever appears on the screen at start-up (COVID for example), download it to my PC and then upload back into SimplyColor3d with out a problem.
Any ideas?
23/02/2021 5:07 am
The issue was server side. It's been resolved. Please try it again 🙂
Topic starter
23/02/2021 7:12 am
All Ok now..Thanks
15/08/2021 12:18 am
Just purchased SimplyColor3D, I'm also receiving this error continously when I'm trying to split colors on the BigBrain3D's retractable purge mechanism as test piece. It doesn't matter when trying to save them as 3mf or stl.
Please help.
16/08/2021 3:33 am
Hi @eb,
In order for a model to work with SimplyColor3D it must contain only 1 mesh. The RPM STL you are using has multiple overlapping meshes. For this reason it will not split and is not a good test model. See attached screenshot.
When reloading the app there will be a new random sample model loaded each time. I recommend using one of those for a test model.
08/10/2021 4:21 pm
Hey guys,
same here. During "splitting by color" I recieve the same message/ timeout.
08/10/2021 4:43 pm
please send the obj & png exported from SimplyColor3D to info@bigbrain3d.com or attach them as a reply here.
08/10/2021 4:54 pm
Thank you for fast response. It´s working now. Maybe a little connection or server slow down. Great team and awesome app, keep it on!
BigBrain3D reacted
26/09/2022 7:30 am
HELLO