BigBrain3D
BigBrain3D
@bigbrain3d
Admin
Supreme moderator
Joined: Jul 22, 2019
Last seen: Mar 21, 2023
Topics: 8 / Replies: 347
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RE: Upgrade or downgrade

Hi @randy-fisher , We just sent an email out to all preorder customers with the new link. I'm sorry for this mistake. We'll do better sending the ki...

1 month ago
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RE: Upgrade or downgrade

Hi @randy-fisher Are you using the Jan19th download? The download link is available in the 29th Kickstarter update titled: 'SimplyColor3D V3 Up...

1 month ago
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RE: Upgrade or downgrade

Hi @randy-fisher We are definitely aware of the 'white screen blink' issue, and are working on fixing it. The move to a desktop version was 0% to ...

2 months ago
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RE: Can't see model once loaded.

Hi Brian, What OS and Browser are you using? Can you post your file here? If not. can you send to info@bigbrain3d.com privately? -Greg

7 months ago
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RE: Blob occasionally gets stuck in mechanism

Hi @ackerthehacker The blob is either forming too far from the tack or is too big. If it's the former then you can try loosening the 2 screws and...

8 months ago
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RE: SimplifyColour3D Forum NOT WORKING

@cornishboy the project is still alive. V3 by the end of 2022. You've always been able to export obj with texture. It's in the 3D model menu.

10 months ago
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RE: Blob occasionally gets stuck in mechanism

@dvanderb sorry for the late reply, the forum has been down. Try to touch the sticky side of the kapton as little as possible. I suggest using a p...

12 months ago
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RE: Blob occasionally gets stuck in mechanism

@dvanderb Blobs have 2 requirements 1)stick during creation and 2)pop-off when cool. The 2mm wide kapton strip on the metal tack provides the right ...

12 months ago
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RE: Printing blob too far forward on MK3S+

@dvanderb 2mm and 4mm  Purge-Mount_Right-longer-2mm-and-4mm.zip

12 months ago
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RE: Printing blob too far forward on MK3S+

Hi @dvanderbIt looks like, for some reason, the nozzle is more forward than expected. I've attached a couple right side bracket variations. 2 and 4 mm...

12 months ago
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RE: Progress on updates?

@simplycolor3d2 We are still working on it. There is nothing to update yet because V3 is not ready. We are still here and still working on it so the...

1 year ago
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RE: disable or alter polygone resolution limitation?

@teaobvious In our tests we've only been able to load models with max 500K faces. The default when uploaded from inside SC3D is 200K faces. You coul...

1 year ago
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RE: Standalone version

@mike_galaszkiewicz Lifetime access means: all future versions, including desktop.

1 year ago
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RE: Timeout exceeded, please contact technical support

@alexandermuehlbauer please send the obj & png exported from SimplyColor3D to info@bigbrain3d.com or attach them as a reply here.

1 year ago
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RE: Standalone version

Hi @mike_galaszkiewicz Yes V3 is all that and a bag of potato chips! Eta Feb 2022.

1 year ago
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